Shortly after George Floyd’s death, I contributed an article to Entrepreneur that told the story of what happened when I responded individually to 170 emails from members of my list. I had asked them how I could best show up for them during this tumultuous time.

Based on how many of these folks took this opportunity not to ask for certain content, but to simply share their thoughts, I came to understand that what they most wanted was to feel heard.

In the article, this led me to emphasize that the most important thing a leader can do right now is to show up with curiosity.