What do emotional intelligence (EQ) and leadership have in common? Everything. In its most stripped-down form, being emotionally intelligent means being an exceptional leader.

Yet emotional intelligence may not come naturally for many. Sometimes it’s easier to not deal with emotional matters at work, as confrontations can get ugly and dramatic. It’s so much more convenient to sweep things under the rug. But this approach is also a recipe for disaster because it leads to more drama and more conflict.