If there’s one soft skill companies are looking for in both leaders and teams, it’s emotional intelligence or emotional quotient. That’s largely because EQ can dramatically influence our ability to interact effectively with others and thus has a direct influence on the wellbeing and productivity of the entire group. So unsurprisingly, your grasp of EQ should go deeper than what you hear at the water cooler.
To break down what’s most important or not well-known about EQ, I turned to Kerry Goyette, Certified Professional Behavior Analyst and Certified Forensic Interviewer. Goyette is also the author of The Non-Obvious Guide to Emotional Intelligence and has established an evidence-based approach that develops emotional intelligence in the workplace.
